FAQs

General:

  • What is endpoint and the company information?
  • Is there a minimum / maximum limit in purchasing?
  • Do I have to create an account to purchase items?

Payment:

  • Do you have hidden fees?
  • What are my payment options?

Delivery:

  • What is the delivery area of coverage?
  • How long does delivery take?
  • How do I checked the status of my order?
  • How do I cancel my order?
  • Who does the delivery?
  • What are your shipping rates?
  • What if I am not home to received my order?

Returns and Refunds:

  • What should I do if my products arrived damaged?
  • What should I do if the product I receive is not what I ordered?
  • How to return items I ordered?
  • What are the conditions for returning products I ordered?
  • When will I get my refund?
  • How do I get my refund?
  • Can I exchange an item for a different item?