FAQs

General:

• What is endpoint and the company information?
• Is there a minimum / maximum limit in purchasing?
• Do I have to create an account to purchase items?

Payment:

• Do you have hidden fees?
• What are my payment options?

Delivery:

• What is the delivery area of coverage?
• How long does delivery take?
• How do I checked the status of my order?
• How do I cancel my order?
• Who does the delivery?
• What are your shipping rates?
• What if I am not home to received my order?

Returns and Refunds:

• What should I do if my products arrived damaged?
• What should I do if the product I receive is not what I ordered?
• How to return items I ordered?
• What are the conditions for returning products I ordered?
• When will I get my refund?
• How do I get my refund?
• Can I exchange an item for a different item?